Field Service Engineer SES BENL

Role Summary/Purpose

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

• Perform on-site chemical testing and program follow-up 

• Customer reporting/Data processing with the use of our InSight platform

• First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process treatment applications

• Frequent review of agreed Key Performance Indicators with the customer in close cooperation with the Account Manager

• Execute Site Surveys, Equipment Start up and Commissioning

• Management of Repairs/Maintenance/warrantee

• Retain strong verbal and written contact with different levels within the customers organization

• Minor assembly operations, as required

• Project coordination

• Support costing of contracts.

• Follow and conduct technical trainings

• Fulfill Piloting and Field trials when required

• Participate in the local team meetings to share best practices

• Comply with integrity and safety as required by Veolia and customers policies

• Manage differentiating sales initiatives and execute our strategy

• Report all work-related accidents, diseases, dangerous occurrences, near misses, incidents and damage to property.

Qualifications/Requirements

• Service oriented, external focus

• Chemical background

• Taking initiative – driven by technical improvements

• Team player and independent

• Commercial feeling and interest

• Good communication and computer skills

• Good knowledge of local language & English is required

• Strong flexibility and problem-solving skills

• Competence with windows office software, Google Tools and Veolia IT tools is a must

• Experience and/or interest in process and water treatment is a plus

What do we offer?

• A chance to work in a company that is a worldwide leader in water recovery, treatment and reuse.
• An attractive remuneration package with fringe benefits including: a company car with fuel card; a health insurance package; a group insurance package (pension - death - disability); meal vouchers ..

What do you offer?

       • A B.Sc. or higher degree with a Chemical background.

       • Fluency in Dutch and English, both verbal and written 

       • High competence with windows office software and Google tools (especially MS Excel/Google Sheets)

       • Possession of driving license is required

Useful Skills or Abilities

      • Service oriented and analytical

      • Excellent presentation and accurate reporting skills

• Strong flexibility and problem-solving skills

• Excellent communication and interpersonal skills

• Industry knowledge would be an advantage