Product Fulfillment Leader

Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.

The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. Come be part of something special - start your journey today! 

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and operate a range of water systems – from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment

The Product Fulfilment Lead is accountable for executing orders from Aftermarket and Standard Products sales team for Veolia Ozone and UV products for customers in the municipal and industrial water treatment industries in North and South America. The Fulfilment Lead works directly with the Sales Managers, Sourcing, and Logistics team to meet the group's targets for sales and profitability while striving to ensure customer satisfaction. In addition, the Fulfilment Lead ensures that processes and metrics are in place for the team's smooth operation and ensures the procedures are being followed.

Key Responsibilities:

• Coordination of the business sales and revenue forecast.

• Compare and report actuals to forecast.

• Follow-up and coordinate on the order fulfilment (back-office activities):

• Receive and process customer PO, coordinate with sourcing to procure the material, provide the service, schedule.

• Coordinate sales tracking list.

• Coordinate the PO tracking list and its progress.

• Ensure that contracts are billed in a timely matter to ensure meeting of Revenue targets

• Support Sales of all ozone and UV aftermarket parts, services, and equipment Veolia can provide

• Meet and communicate with customers to evaluate their needs for parts and services

• Work with service technicians to ensure all customer technical inquiries are handled

• Promote positive attitude regarding the client and ensure customer satisfaction

• Work closely with Sales Director, Regional Business Managers, local representatives, and others on aftermarket trends, customer requirements, and resources required to meet sales goals and customer satisfaction.

Minimum Requirements

• Bachelor's degree in business administration.

• Ability to communicate with customers, clients and vendors.

• 5+ plus years of relevant industry experience

• Ability to communicate with Customer care coordinators, service techs, and internal and external customers

• Team leadership skills and able to give direction, delegate and facilitate individual and team task completion.

• Work closely with management in supporting company goals and deadlines.

• SAP expertise.

• Able to travel as needed

Why You’ll Love Working Here!

• In diversity lies strength - We strive to be a workplace that is inclusive and empowers people to contribute their best

• Recognition and rewards for your hard work and achievements

• Opportunity for new challenges - We are growing and love to promote from within

• An excellent leadership team and a collaborative culture that values innovation

• At all levels of the organisation, we recognize talent and want to help you build your sustainable career!

At Veolia, we realise diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organisation that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

• Medical, Dental, & Vision Insurance Starting Day 1!

• Life Insurance

• Paid Holidays

• Parental Leave

• 401(k) Plan & Permissive Time Off (US only)

• Flexible Spending & Health Saving Accounts

• AD&D Insurance

• Disability Insurance

• Tuition Reimbursement

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Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S or Canada immediately; employer will not sponsor applicants for work authorization for this opportunity****

VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due.

We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!