Field Service Representative

Region: Charleroi; Mons

About us

Veolia Water Technologies & Solutions is an industry leader in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. 

The Chemicals Management Systems group within Veolia Water   Technologies & Solutions provides chemical treatment programmes for treatment of boilers, cooling systems, wastewater, and process applications across a range of industries from light industrial to refinery, petrochemical, power and steel plants.

Veolia provides value by improving performance and product quality, reducing operating costs, and extending equipment life through a broad range of products and services that are designed to optimize total performance; protect customers' assets; prevent fouling and scaling; and safeguard the environment through water conservation and energy reduction. 

Veolia offers a competitive salary, outstanding benefits package and the professional advantages of an environment that supports your development and recognizes your achievements.

Role Summary/Purpose

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

• Perform on-site chemical testing and program follow-up 

• Customer reporting/Data processing with the use of our InSight platform

• First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications

• Execute Site Surveys, Equipment Start up and Commissioning

• Management of Repairs/Maintenance/warrantee

• Retain strong verbal and written contact with customers

• Minor assembly operations, as required

• Project coordination

• Support costing of contracts.

• Follow and conduct technical trainings

• Fulfill Piloting and Field trials when required

• Participate in the local team meetings to share best practices

• Comply with integrity and safety as required by Veolia policies

• Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.

Qualifications/Requirements

• Service oriented, external focus

• Chemical background

• Taking initiative – driven by technical improvements

• Team player and independent

• Commercial feeling and interest

• Good communication and computer skills

• Good knowledge of local language & English is required

• Strong flexibility and problem-solving skills

• Competence with windows office software and Veolia IT tools is a must

• Experience and/or interest in Waste Water Treatment is a plus

What do we offer?

• A chance to work in a company that is a worldwide leader in water recovery, treatment and reuse.
• An attractive remuneration package with fringe benefits including: a company car, an attractive salary, a health insurance package; a group insurance package (pension - death - disability); meal vouchers ..
• An exciting new role where you can develop yourself