Water Treatment Process Analyst

Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.

The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. Come be part of something special - start your journey today! 

Location of Position:              Open to the US and Canadian Locations

Veolia Water Technologies is currently searching for a Process Analyst to join our Services Team to
provide process specific support and analysis for aftermarket customers in the UF, MBR, EDI, Thermal,
ADT and RO water sectors using our remote monitoring platform, InSight.

Responsibilities
 Provide process support, data review, and write detailed customer centric process review reports
to InSight (a data collection and analysis tool) clients. This will include regular telephone and e-
mail based communication in a professional manner with customers and colleagues.
 Daily duties will extend to in depth analysis, and timely troubleshooting support utilizing site data
captured from full scale operating membrane based water and wastewater treatment plants. 
 As a customer facing employee, it is important to manage customer expectations, confidently
deliver sound operation and membrane process and cleaning feedback, and ensure any
plant can be utilized as a positive reference for Veolia.
 Provide support to InSight setup team (site setups and tag, chart and data quality reviews).
 Travel up to 10% of the time to perform plant process audits, troubleshooting and cleaning
assistance at customer sites and assist in managing the client relationship overall. 
 Work with service project managers to aid in the design and implementation of upgrades and
project work to existing water plants.
 Identify opportunities for future sales.
 Communicate with fellow Technical Support team members to leverage knowledge and ensure
issues are recorded using Customer Issue Track (CIT) tool and understood to allow uninterrupted
customer service.
 Ability to read Piping and Instrumentation Diagrams, Process Flow Diagrams and/or Mass
Balance.

Minimum
 3 yr Diploma or 4 year degree in Chemical/Environmental/Mechanical Engineering or Chemistry
 Equivalent water experience will also be considered for this position
Desired
 Demonstrated written and oral communication skills
 Proven ability to multitask on several concurrent projects
 Previous experience with membrane systems, water and/or wastewater treatment processes
 Operations, commission or design experience with membrane filtration
(UF/NF/RO/Thermal/ADT/EDR) is an asset.
 Experience basic knowledge of instrumentation, control valves, rotating equipment, centrifugal
pumps, chemical addition pumps and centrifugal compressors, is an advantage. 
 Experience with programming, in Python, VBA, R.
 Experience with analytics development, data science.
 French Language an asset.
Please Note:  This position is open to the US and Canada with a flexible location

We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!