Senior Site Manager

Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.

The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. Come be part of something special - start your journey today! 

Summary:

Veolia Water Technologies & Solutions (VWTS) - Engineered Systems is seeking a key member of our Field Service Management team in the West Texas region building then leading a team of twenty professionals. Our ideal candidate has an industrial or technical background preferably in water and wastewater treatment solutions with experience in customer and account management as well as managing a team.  The position is for a new plant currently under construction in Odessa, Texas. The first few months can be done remotely but the job will be located from Fall 2024 in Odessa, Texas.

What you will be responsible for:

• Lead fulfillment of the VWTS Field Service activities within the assigned customer base

• Responsible for all Field Service operational metrics within the assigned customer base, including Environmental, Health and Safety, quality of service, utilization, commercial development and cost to serve

• Own operation of the contract, and management of customer relations in assigned customer base

• Responsible for lifecycle management of all assets within the assigned customer base, ensuring the team has necessary tools, and skills to prevent failures and deterioration of equipment

• Co-own revenue numbers with commercial leaders

• Help identify and drive productivity projects in the region

• Responsible for building a team from the ground up and holding them responsible for day-to-day fulfillment   

• Participate in the commissioning and start up phases of the new plant

• Partner with Human Resources and Training Team, direct staffing activities in the assigned customer base, including recruitment, selection and training of staff

• Responsible for developing front line leaders, technicians and support functions with necessary skills to successfully meet fulfillment obligations

• Own development of strong succession plans for the assigned team

• Review Voice of Customer survey results and own closure of identified deficiencies

• Drive timely closure of customer issues or audit findings

• Communicate with leadership and supporting functions, and request necessary resources when something is off target

• Foster a culture, and drive continuous improvement within the assigned team

• Foster a culture of respect, responsibility, solidarity, innovation and customer focus with the assigned team

What will you bring to the table (Skills/Experience Required):

Required

• BS degree in a technical field i.e., Chemistry, Chemical Engineer, Mechanical or Electrical Engineering or equivalent experience

• Minimum five years’ experience and relevant leadership experience in industrial water, wastewater, or Oil & Gas water treatment solutions or related field

Desired

• Ability and willingness to travel in the South region, with an estimated travel of 10%         

• Ability and willingness to work in and lead cross-functional teams

• Demonstrated Program / Project management skills

• Computer proficient with ability to learn other software applications

• Strong service-related background

• Experience managing a workforce in West Texas or similar work environment (Oil fields)

• Fluent in Spanish

What will you enjoy from working with us?

• Opportunity for new challenges! We are growing!

• A commitment to the growth and development of our people.

• Competitive pay and benefits including retirement savings plans (401k with employee match, etc.)

• Strong leadership team!

• An organization that gives back.

• An award-winning organization that you will be proud to work for!

We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!