Service Technician

SDI Service Technician

The SDI Service Technician will install & service water purification systems at customer sites. Deliver, set up, exchange, troubleshoot & maintain ion exchange tanks or membrane systems to customers in commercial & industrial applications. Will service & maintain double-pass RO & HERO systems & all pretreatment systems, including performing DI system sanitations. Interfaces with large account customers & provides accurate & timely reports & service recommendations.

Key Skills

• Initiative 

• Customer Focus 

• Accountable

Duties & Responsibilities 

• Ensure that correct equipment required for the daily route is loaded, secured & meets quality specs. Load & unload tanks on truck(s) & maintain correct inventory on board truck(s) as required.

• Operates, maintains, performs diagnostics on all industrial types of RO systems, including but not limited to membrane exchanges, internal & external profiling, instrument replacement, pretreatment maintenance, chemical metering pump, electrical, relay, I/O A/B.

• Maintains contact with customer on site, communicating effectively, politely, & responding to their needs.  Maintains good customer relationships. Handles customer issues & inquiries.

• Performs maintenance and repairs on equipment to include plumbing, electrical/electronic diagnosis, pumps & motors, & tank level controls.

• Rinses ion exchange tanks & membrane systems to customer specifications at sites & ensures quality specifications are met.

• Takes water samples & conducts the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, & hardness.

• Other duties as assigned.

Knowledge, Skills & Other Abilities 

Preferred:

• Knowledge of commercial & industrial membrane systems & UV systems.

• Knowledge of PLC logic/programing.

• Knowledge of ion exchange & membrane theory & operation, as well as pretreatment applications.

• Vocational training in applicable fields such as electrical, industrial/mechanical 

Education & Experience

Required:

• HS Diploma, GED or equivalent.

• Possess a valid driver's license & clean driving record history

Preferred:

•  Associate’s Degree in electrical, industrial / mechanical, engineering, or water treatment disciplines

• College coursework in chemistry 

• Experience driving company vehicles such as panel vans or service trucks

• Forklift certification/experience or ability to obtain forklift certification.

Working Conditions 

•  Ability & willingness to handle repetitive weight - 50 lbs

• Ability & willingness to work in all weather conditions

• Ability & willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, & power industry facilities