Field Service Engineer

Role Summary/Purpose

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

• Perform on-site chemical testing and program follow-up 

• Customer reporting/Data processing with the use of our InSight platform

• First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process (water) treatment applications

• Frequent review of agreed KPI’s with the customer in close cooperation with the Account Manager

• Execute Site Surveys, Equipment Start up and Commissioning

• Management of Repairs/Maintenance/warrantee

• Retain strong verbal and written contact with customers

• Minor assembly operations, as required

• Project coordination

• Support costing of contracts.

• Follow and conduct technical trainings

• Fulfill Piloting and Field trials when required

• Participate in the local team meetings to share best practices

• Comply with integrity and safety as required by VEOLIA policies

• Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.

What do you offer?

• Service oriented, external focus

• Chemical background

• Taking initiative – driven by technical improvements

• Team player and independent

• Commercial feeling and interest

• Good communication and computer skills

• Good knowledge of local language & English is required

• Strong flexibility and problem-solving skills

• Competence with Google/ windows office software and VEOLIA IT tools is a must

• Experience and/or interest in process and water treatment is a plus

What do we offer?

• A very varied job combining home office with frequent client visits.

• A challenging and learning work environment, where a high degree of independence is possible. You will work in a fun and experienced team of colleagues.

• A competitive salary combined with a package of fringe benefits including, among others, company car; fuel card; participation of fitness expenses etc.